Responsible Gaming
Gaming Should Be Entertainment
At Anna for Queensland, we believe that casino gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. While Neosurf casino games can be fun and exciting, it's important to gamble responsibly and within your means.
Always remember: the house has an edge, and you should only gamble with money you can afford to lose.
Age Verification
Casino gaming is restricted to players aged 18 years and over in Australia, or the applicable legal gambling age in your jurisdiction. We take age verification seriously and comply with all Australian gambling laws and regulations.
By accessing our site, you confirm that you are of legal gambling age in your location.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time and money spent
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting family, work, or other responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut back or stop gambling
- Jeopardising relationships, job, or educational opportunities
- Feeling a need to gamble with increasing amounts for excitement
If you recognise any of these signs, help is available. Please don't hesitate to reach out to the support organisations listed below.
Self-Help Tools & Safer Gambling Features
Many online casinos offer responsible gambling tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
- Loss Limits: Set a cap on how much you're willing to lose during a gaming session
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Take a break from gambling by temporarily or permanently blocking access to your account
- Cooling-Off Periods: Request a pause before re-activating your account
Check your Neosurf casino's settings to see what responsible gambling tools are available. Use them to maintain control over your gaming.
Support Organisations in Australia & Internationally
Australia
- Gambling Help Online – Free, confidential support and counselling for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7)
United Kingdom
- GamCare – Free support, advice, and counselling for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telefonberatung: 0800 1 372 700 (free, confidential, 24/7)
No matter where you are, support is available. These organisations provide free, confidential help to anyone struggling with gambling.
If You Need Help, Reach Out Today
Problem gambling is a real issue that affects many people. There is no shame in asking for help. If you or someone you know is struggling with gambling, please contact one of the support organisations above.
Remember: Gambling should be fun. If it stops being fun, it's time to seek support.
For immediate assistance in Australia, contact Gambling Help Online on 1800 858 858 (available 24/7, free and confidential).
Our Commitment to Responsible Gaming
Anna for Queensland is committed to promoting responsible gaming. We encourage all visitors to our site to gamble responsibly and to use the self-help tools provided by your chosen Neosurf casino. If you have concerns about your gambling or need further information about responsible gaming, please don't hesitate to contact us or reach out to one of the support organisations listed above.